Shipping & Returns
Shipping
Shipping rates are calculated in the shopping cart before payment is made. Rates are subject to weight and size of order as well as the speed of the shipping option chosen.
Please allow 2-3 days for orders to be processed. Please allow 2-3 days for tracking to be updated by the carrier. Please note, Lotus Blooming Herbs is not responsible for any delays in receiving your order. We ship Monday to Friday. We are closed Saturday and Sunday.
Domestic Orders
Orders are processed within 2 business days of receipt, Monday through Friday, excluding holidays. We offer a free, first class, domestic shipping option for orders of Authentic Shilajit™ only. Due to weight limits we do not offer a free shipping option on our other products.
International Orders
Orders are processed within 2 business days of receipt, Monday through Friday, excluding holidays.
Important Notice for International Orders!
Due to ongoing trade tensions between the U.S. and several countries, including Canada, please be aware that international orders may be subject to customs taxes or duties imposed by your local government. Lotus Blooming Herbs is not responsible for any additional charges, fees, or delays caused by your country's customs agency. We recommend checking with your local customs office for further details. Thank you for your understanding!
Return Policy
Returns
Customer satisfaction is our primary concern. We want you to be happy with the products that you have spent your hard earned money on. If you are not satisfied, please notify us within 30 days of purchase with the reason you are dissatisfied and you can return your items for a full refund minus shipping charges and a $2.00 restocking fee.
Unopened and unused products can be returned within 30 days for a full refund minus shipping charges and a $2.00 restocking fee.
Damaged Items
If your order has defects or you suspect it was damaged during manufacturing, please reach out to us at info@lotusbloomingherbs.com and we will be happy to work with you to remedy the situation.